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1. Introduction & Applicability

Ku90 (referred to herein as "we" or "the platform") takes the privacy of all its users' personal data with the utmost seriousness. This Privacy Policy clearly explains what information ku90 collects, why it is collected, and how it is handled.

By visiting ku90's website, creating an account, or using any of our services, you are considered to have accepted this Privacy Policy. This policy is part of our Terms & Conditions Read alongside.

This Privacy Policy applies to all ku90 services — including the website, mobile platform, support channels, and any digital communication methods.

2. What Information We Collect

Ku90 collects two types of data — information you provide directly, and information collected automatically while you use the platform. The purpose of each is clearly outlined below.

Directly Provided Information

• Identity Information: Full name, date of birth, and nationality.
• Contact Information: Email address, mobile number, current address.
• Login Information: Username and encrypted password.
• Payment Details: bKash/Nagad number, bank account number (full numbers are not stored).
• KYC Documents: Scan of national ID or passport (for verification purposes only).

Automatically Collected Information

• Device Information: IP address, browser type, operating system.
• Usage Data: Pages visited, session duration, and click patterns.
• Gaming Data: Game history, bet amounts, and win/loss records.
• Transaction Data: Deposit and withdrawal history and timestamps.
• Cookie Data: Data used for storing sessions and preferences.

3. How We Use Your Information

Ku90 uses collected data only for specific, lawful, and transparent purposes. No data is used beyond its stated purpose. A complete list of how we use your data is provided below.

4. Information Sharing Policy

Ku90 never sells your personal data or shares it with third parties for advertising purposes. However, in limited circumstances and under specific rules, sharing certain data may be required.

Who Your Data May Be Shared With

• Payment Processor: bKash, Nagad, or bank — used solely to process transactions.
• Identity Verification Service: Authorized institution for KYC verification.
• Technology Partners: Cloud and server providers for platform operations.
• Government Authorities: When required by legal directives, investigations, or court orders.
• Audit Firm: Auditors approved by the regulatory authority for license renewal.

5. Security Measures

Ku90 uses industry-leading security technology to protect your data. Rather than relying on a single layer of protection, we implement multiple layers of security.

• 256-bit SSL/TLS Encryption: Industry-standard encryption applied to all data transfers.
• Two-Factor Authentication (2FA): An extra layer of security for your account.
• Firewall & IDS: Suspicious traffic blocking and intrusion detection.
• Regular Security Audits: Penetration testing conducted by third parties.
• Password Hashing: Passwords are stored using the bcrypt algorithm — no one can view them.
• Session Management: Inactive sessions are logged out automatically.

That said, no digital system is completely impenetrable. Your vigilance matters too — use a strong password, never share it with anyone, and contact support immediately if you notice anything suspicious.

6. Cookie Policy

Cookies are small text files stored in your browser. ku90 only uses cookies that are strictly necessary for the platform to function properly. We do not use cross-site tracking or third-party advertising cookies.

You can delete existing cookies or block new ones at any time through your browser settings. However, disabling essential cookies may cause some platform features to not function properly.

7. Your Rights

Ku90 believes every user has full ownership of their own data. Following international data protection standards, we ensure the following rights for you.

• Right to Know: You can find out what information we hold about you.
• Right to Correction: You may request corrections to inaccurate or outdated information.
• Right to Deletion: Under certain conditions, you may request the deletion of your data.
• Right to Restrict Processing: You may request that we stop using your data for any specific purpose.
• Right to Portability: You can request your data in a machine-readable format.
• Right to Object: You may object to certain types of data processing.

To exercise any of these rights, contact the ku90 support team. Requests will be responded to within 30 business days of receipt. In some cases, full deletion may not be possible for legal reasons — you will be informed if so.

8. Child Protection Policy

Ku90 strictly prohibits use of the platform by anyone under 18. We do not knowingly collect or process personal data from minors.

• Age verification details must be provided at the time of registration.
• Failed verification or providing a false age will result in immediate account suspension.
• If we become aware that any data from a minor has been collected inadvertently, it will be deleted immediately.
• If parents have any concerns, they can contact support immediately.

Responsible gaming is one of our core principles. For more details, please visit our Responsible Gaming page.

9. Data Retention Period

Ku90 does not retain your data longer than necessary. All data is stored while your account remains active. Once an account is closed, the following policy applies.

• Transaction & Financial Records: Up to 7 years as required by law.
• KYC Documents: 5 years after account closure (as required by regulatory obligations).
• Communication History: Support records retained for up to 3 years.
• Gaming Logs: 2 years for analytics, then converted to anonymous data.
• Cookie Data: Automatically deleted after the specified retention period.

Upon expiry, data is securely deleted or anonymized. No data is retained longer than necessary.

10. Policy Changes & Effectiveness

Ku90 may update this Privacy Policy when necessary. For significant changes, a notification will be sent via email or on the platform. The date of any update will be noted at the top of the page.

• Continued use of the platform after any changes will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.
• All previous versions are archived and can be made available upon request.
• This policy is governed by the applicable laws and data protection regulations of Bangladesh.